7th Healthcare Management Conference

28 - 29 May 2019

Gallagher Convention Centre


It is a pleasure to welcome back the Healthcare Management conference to the Africa Health portfolio! Into the 7th edition, with an all new format and exciting new topics, this agenda serves as a reflection of the revolutionary changes anticipated to occur across African healthcare management.

Developed in association with the Independent Practitioners Association Foundation (IPAF), the programme aims to drive improved patient service and increased opportunities for collaborative working between Africa healthcare stakeholders, as day one focuses on “Enabling patient centricity by closing the gap between the patient and the professional”.

On day two, join our host of international and regional experts to understand “the foundations for excellence in healthcare management”. Be involved in engaging interactive discussions that address effective leadership skills, ideal human resource management strategies and the latest transformative tools and techniques, to ensure your healthcare facility operates optimally.


  • Day 1: Enabling patient centricity: Closing the gap between the patient and the professional
  • Day 2: Mastering the foundations for excellence in healthcare management

What’s new?

  • All new two-day conference with each day exploring different themes, within which all new topics are discussed
  • New international and regional expert speakers
  • Healthcare quality and the patient experience
  • The role and responsibility of pharma in patient care
  • Measuring success: the patient perspective
  • Leaders vs leadership
  • The role of digital healthcare and telelmedicine in healthcare management
  • Human resource management
  • Top tips, transformative tools and techniquess
  • Investigate how enhanced patience engagement will lead to dramatically improved patient experience
  • Recognise new tools and technologies that will deliver top-tier quality service with high return on investment
  • Understand how pharmaceutical companies plan to redefine their role within healthcare considering low-middle income regions
  • Improve human resource skills and identify a retention strategy to reduce high staff turnover and improve staff morale
  • Compare the latest healthcare technologies for balanced and educated investment decisions for your healthcare organisation
Local Chairs:
  • Prof Morgan Chetty, Chief Executive Officer, KwaZulu Natal Managed Care Coalition Ltd, The IPA Foundation of SA, Durban, South Africa
  • Prof Dion du Plessis, Corporate Medical Director, Netcare, Johannesburg, South Africa