Chief Researcher
The National Center for eHealth Research
Tromsø, Norway
Healthcare Management
10:30
HEALTHCARE QUALITY AND THE PATIENT EXPERIENCE
The patient centered approach and its link to the quadruple aim: Improved patient experience, health outcomes, cost-benefit ratios and professional job satisfaction
15:00
HEALTHCARE QUALITY AND THE PATIENT EXPERIENCE II
Patients as a part of the health team: Patient Centricity