Quality Management Conference

29 MAY 2018

THEME:

Ensuring a resilient approach to high quality of care          

KEY TOPICS

  • Quality and Universal Health Coverage
  • Quality and innovation
  • Implementation and patient views

BENEFITS OF ATTENDING:

 

  • Utilise the latest standards to ensure superior quality of care in sub-acute healthcare systems
  • Manage the organisational challenges in applying a scientific approach to healthcare improvement
  • Assess how you can standardise high reliability by creating improvement standards across your organisation
  • Discusses the tools and techniques to support data management programmes and monitor your organisation’s performance improvement
  • Improve future performance and processes by learning from past accidents

 

 

In association with:

AGENDA: DAY 1 – Tuesday, 29 May 2018

08:45

Opening remarks

Jacqui Stewart

Session 1: QUALITY AND UNIVERSAL HEALTH COVERAGE

Moderator: Jacqui Stewart

09:00

Keynote: Comprehensive Approaches to Strengthening the Health System

Dr Ruben Frescas

09:45

The role of regulation in achieving quality

Siphiwe Mndaweni

10:15

Healthcare facility accreditation

Jacqui Stewart

10:45

Q & A

11:00

Networking Coffee Break


Session 2: MAINTAINING QUALITY IN INNOVATION

Moderator: Jacqui Stewart

11:45

Accreditation as a quality driver in Malawi

Dr Andrew Likaka

12:15

Innovation in a hospital setting

Deena Naidoo

12:45

Integrated Care Models: Which work best for your organisation?

Brian Ruff

12:45

Improving quality outcomes in digital health

Sundaram Ramnath

13:15

Q & A

13:30

Networking Lunch Break


Session 3: IMPLEMENTATION AND PATIENT VIEWS

Moderator: Andrew Likaka

15:00

Patient perceptions of the quality of health services

Carmen Christian

15:30

Tools and techniques for improvement

Dr Emmanuel Aiyenigba

16:00

Q&A

16:00

Panel discussion: Innovation, regulation and patients’ views

Moderator: Jacqui Stewart
Panelists: Dr Andrew Likaka, Dr Brian Ruff, Carmen Christian, Siphiwe Mndaweni, Ruben Frescas

17:00

Summary and closing remarks

17:05

Close of conference

 

CHAIR:

  • Jacqui Stewart, Chief Executive Officer, The Council for Health Service Accreditation of Southern Africa NPC, Cape Town, South Africa

SPEAKERS:

  • Dr Andrew Likaka, Director of Quality Management, Ministry of Health - Malawi, Lilongwe, Malawi
  • Dr Brian Ruff, Chief Executive Officer, Partner, PPOServe, Johannesburg, South Africa
  • Carmen Christian, Health Economist and Social Entrepreneur, University of Western Cape, Western Cape, South Africa
  • Deena Naidoo, Group Nursing Services Manager, Lenmed Health, Johannesburg, South Africa
  • Dr Emmanuel Aiyenigba, ISQua Expert, Institute for Healthcare Improvement, Abuja, Nigeria
  • Dr Ruben Frescas, Project Director, JHPIEGO, Maputo, Mozambique
  • Dr Siphiwe Mndaweni, Chief Executive Officer, Office of Health Standards Compliance (OHSC), Pretoria, South Africa